Shant Banosian, the # 1 Loan Officer in the U.S. for eight consecutive years, has closed more than 40,000 loans and funded over $10 billion in total loan volume. Recently appointed President of Rate, Shant knows that every experience during his 20-year career has prepared him to lead the largest retail mortgage company in the country.
Licensed in all 50 states, Shant is dedicated to helping clients across the country achieve their homeownership dreams. His superpower lies in his deep product knowledge and extensive experience; he can assist anyone looking to purchase a residential home—whether it's a first-time homebuyer, a move-up or move-down buyer, an investor, or someone searching for a vacation home. Shant takes unbelievable pride in ensuring each client finds the perfect fit for their unique needs.
Shant is known not only for his expertise in navigating complex financial situations but also for making the mortgage process easy to understand. Shant and his team are consistently praised by clients for their professionalism, responsiveness, and commitment to providing a seamless, stress-free experience. Known for being patient and diligent, Shant's team goes above and beyond to address each client’s needs, ensuring every detail is handled promptly and thoroughly. His unwavering commitment to providing exceptional service has resulted in unbelievably high customer satisfaction, a Net Promoter Score of 91, and a 95% client retention rate.
Shant learned early on that access and availability were fundamental components of a sound business, and he constructed an approach to lending that’s rooted in building strong, lasting relationships with clients and real estate partners. By fully leveraging technology and operational innovations, Shant has been able to dramatically scale his business and still have time to be there for his customers and partners.
He's been able to scale his business from $47 million in 2012 to over a billion dollars in a year, and then over $2 billion, without having worked any more hours, without burning out.
Outside of work, Shant is deeply involved in his community. He actively supports Boston Children’s Hospital, Dana-Farber Cancer Institute, The Greater Boston Food Bank, and the Rate Foundation. These causes are close to his heart, and he believes in using his success to give back and create positive change.
When he’s not working, Shant enjoys spending time with his wife, three daughters, and their dog Sunny. Family is at the core of everything he does, and they spend much of their time at hockey rinks, turf fields, and cheering on Boston’s sports teams. His passion for fitness and dedication to staying in shape also plays a key role in maintaining a balanced, energized life.
Shant wants everyone at Rate to be able to scale their business, have more success, make more of an impact in their communities, while also having a great quality of life. The mortgage business has been life changing for Shant. As the President of Rate, he wants to share all the things that this business has meant to him — all the things he’s learned, all the experiences, all the mistakes he’s made, all the success that he’s had with his team. He wants to help develop and retain the highest number of top producers.
And he wants to make Rate the No. 1 mortgage company in the country.
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